Refund Policy
Effective Date: July 29, 2025
We want you to be completely satisfied with your purchase. If our plugin doesn’t meet your expectations or doesn’t work as described, we’re here to help.
14-Day Money-Back Guarantee
You are eligible for a full refund within 14 days of your purchase if:
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The plugin does not function as described
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You’ve contacted our support team and allowed us to try and resolve the issue
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The refund request is made within 14 calendar days of the original purchase
What’s Not Covered
We reserve the right to deny refund requests if:
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You simply change your mind after download
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You purchased the wrong plugin by mistake
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You request a refund after the 14-day window
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You used the plugin extensively or requested excessive customization
How to Request a Refund
To request a refund, please email us at support@xperts.club with:
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Your order number
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The plugin name
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The reason for your request
We aim to process all valid refund requests within 3–5 business days.
Need Help?
If you’re experiencing any issues, we recommend contacting our support team first. In many cases, we’re able to resolve the issue quickly without needing a refund.