Privacy Policy
Effective Date: July 29, 2025
Who We Are
Our website address is: https://xperts.club. We sell and support WordPress and WooCommerce plugins via this site.
Comments
When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) of your email may be shared with the Gravatar service to check if you’re using it. See Gravatar’s privacy policy. Once approved, your profile picture is visible next to your comment.
Media
If you upload images to the website, avoid including embedded location data (EXIF GPS), as visitors can download and extract this data.
Cookies
We use cookies to:
Save your login and display preferences
Track cart and checkout behavior
Enhance your browsing and plugin purchase experience
WooCommerce sets several cookies to manage cart contents and session info. These cookies do not collect sensitive personal information.
For more technical details, see: WooCommerce Cookies
Embedded Content
Some pages may include embedded content (e.g. YouTube videos or Tweets). These third-party sites may collect data, use cookies, and track your interaction if you’re logged into their platforms.
E-Commerce Data Collection
When you purchase a plugin or create an account, we collect:
Name, email, billing details
IP address and browser data (for fraud prevention)
Order history and license key activity
This data is used to:
Process orders and payments
Provide license keys, updates, and support
Send transactional emails (e.g., order confirmation, license expiry)
We do not store full payment details. Payments are securely processed via:
Who We Share Your Data With
We only share your data with trusted third parties required to operate this website:
Hosting providers
Payment gateways
Email marketing platforms (if you opt-in)
Spam protection and analytics tools
We never sell your data.
How Long We Retain Your Data
We retain:
Comments and metadata: indefinitely
Customer purchase and license data: for tax, legal, and support purposes (typically 7 years)
Inactive accounts: may be removed after 24 months of inactivity
Your Rights Over Your Data
You can request:
A copy of the personal data we hold about you
That we correct or delete your data (unless required for legal or administrative purposes)
Email us at support@xperts.club to make a data request.
Analytics
We may use Google Analytics or similar services to understand how users interact with our site. This helps us improve performance and user experience.
Data Transfers
Visitor data may be processed outside your country (e.g., via hosting or email services), but we ensure that any transfers comply with data protection laws like GDPR.
How to Contact Us
If you have questions about this privacy policy or how we handle your data, contact us at:
📧 support@xperts.club
Changes to This Policy
We may update this privacy policy occasionally. Updates will be posted on this page with the “Effective Date” above.